Informativa Privacy e Cookie

With EU Regulation 679/2016, containing provisions for the protection of individuals with regard to the processing of personal data, BZL s.r.l., owner of the domain name calzaturaortopedica.it, with headquarters in Via L. Boschieri n. 45 A-2, Crocetta del Montello (TV) hereinafter referred to as the “Company” as Data Controller, is required to provide some information regarding the use of personal data and cookies.
This privacy policy applies exclusively to the online activities of this site and is valid for visitors / users / buyers of the site who can also be referred to simply as “interested” below. It does not apply to any information collected through channels other than this website.

The purpose of the privacy policy is to provide maximum transparency regarding the information that the site collects and how it uses it.

Legal basis of the processing

With the use or consultation of this site, visitors and users explicitly approve this privacy statement and consent to the processing of their personal data in relation to the methods and purposes described below, including any disclosure to third parties if necessary. for the delivery of requests or purchase orders.

The expression of consent to the collection and processing of data is optional, the user can deny it, and can revoke a consent already provided at any time (via the following e-mail address info@calzaturaortopedica.it). However, denying consent may result in the inability to provide some services or the fulfillment of purchase orders, as well as the browsing experience on the site may be compromised.

In any case, the user is free to provide their personal data to the Company.

Starting from 25 May 2018 (date of entry into force of the GDPR), this site will process some of the data based on the legitimate interests of the Data Controller.

Nature of the data processed

This website processes common and anonymous data. In particular, the same makes use of log files through which information collected in a computerized manner is stored while the user visits the web page of the website. The information collected is identified below: internet protocol (IP) address; – type of browser and device parameters used to connect to the site; – name of the internet service provider (ISP); – date and time of visit; – web page of origin of the visitor (referral) and exit; – country of origin; – possibly the number of clicks; the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site only at the request of the supervisory bodies in charge.

The optional, explicit and voluntary sending, also by e-mail, involves the subsequent acquisition of the sender’s address, necessary to respond to requests or order fulfillment, as well as any other personal data included in the message / communication.

Methods of data collection and use

Order: the Company collects and processes customer data for the execution of purchase orders, for any complaints after the purchase and to provide the customer with the services available. These data are necessary for order management, including with business partners (e.g. logistics providers, couriers, banks). It is essential to enter a correct delivery address to order the items. A telephone number is also necessary in order to allow the Company to contact the Customer for any questions or requests for clarification. Finally, the e-mail address is necessary for the Company to be able to communicate to the Customer the confirmation of receipt of the order and for any other communications. The e-mail address is also used when identifying the Customer during the “login”.
Reserved area-customer login: the data concerning the customer’s orders are saved in the Company’s system, but cannot be freely accessible for security reasons. However, the Company guarantees each customer access to the reserved area, using a protected password. In this area, it is possible to view all the data regarding completed orders, orders in progress and those recently shipped and it is also possible to manage your personal data. The customer is required to handle access data responsibly and in compliance with the regulations and not to disclose them to third parties. The Company will in no way be responsible for